FAQ

1) What customization options do you offer for pet accessories?

- We offer a wide range of customization options to ensure your pet's personality shines through in every product. From personalized designs featuring your pet's likeness to adding their name, a memorable date, or a heartfelt message, we're committed to creating truly unique pieces that celebrate the bond between you and your pet.

2) What measurements are necessary for customizing items like apparel or cushions?

- To guarantee an impeccable fit or alignment of your bespoke product, it's essential to provide precise measurements. For clothing, key measurements include chest circumference, neck circumference, and length from the neck to the base of the tail. These measurements enable us to compare the proposed dimensions with your pet's actual measurements, ensuring an accurate portrayal. Similarly, for cushions or other accessories, consider the optimal dimensions for showcasing your pet's image effectively.

3) Can I preview the design before it's finalized?

- Absolutely! We understand the importance of visualizing the final product before completion. Upon request, we provide mock-ups or digital previews of the design for your approval.

4) What is the typical turnaround time for personalized orders?

- Our turnaround time varies depending on the complexity of the design and current order volume. However, we strive to complete and ship personalized orders within 5-7 business days.